Shipping and Delivery
Domestic and International Shipping
We are pleased to offer both domestic and international shipping options for all our products. Whether you are located in Egypt or anywhere around the globe, we ensure your order is carefully packed and delivered to your desired location.
Local Shipping Schedule
- Cairo and Giza: Orders will typically be delivered within 3 days from the approval of the designs.
- Other Governorates: Orders will be delivered within 5 days from the approval of the designs.
Shipping Costs
Here is the shipping cost for various governorates in Egypt:
- Cairo: 60.00 EGP
- Giza: 60.00 EGP
- Helwan: 60.00 EGP
- Alexandria: 70.00 EGP
- Beheira: 70.00 EGP
- Dakahlia: 70.00 EGP
- Damietta: 70.00 EGP
- Fayoum: 75.00 EGP
- Gharbia: 70.00 EGP
- Ismailia: 70.00 EGP
- Kafr El Sheikh: 70.00 EGP
- Menofia: 70.00 EGP
- Port Said: 70.00 EGP
- Qalyubia: 70.00 EGP
- Sharqia: 70.00 EGP
- Suez: 70.00 EGP
- Aswan: 95.00 EGP
- Hurghada: 120.00 EGP
- Upper Egypt: 90.00 EGP
International Shipping
We offer international shipping to most countries worldwide through Egypt Post. All products can be shipped internationally, except for those containing batteries or any electronic items.
- Shipping costs are calculated based on the weight of each product, which you can find on our website.
- For precise shipping cost estimates, you can use the Egypt Post shipping calculator available at Egypt Post Shipping Calculator. The website will automatically calculate the shipping fees for you.
- The typical international shipping duration is 7-10 days from the approval of the designs.
If you need assistance or have any questions regarding international shipping, please do not hesitate to contact our customer service team.
Order Tracking
Once your order has been shipped, you will receive an email confirmation with tracking information. You can use this tracking number to monitor the status of your shipment directly on the carrier’s website.
Delays and Issues
If your order does not arrive within the expected time frame, please contact our customer service at +201145520011. We are here to assist you in resolving any issues and tracking your order.
Address Changes
If you need to change your shipping address after placing an order, please contact us as soon as possible. We will do our best to accommodate your request if the order has not yet been processed for shipping.