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1. What services does We Print Your Gift offer?
We Print Your Gift specializes in creating custom handmade gifts such as mugs, bags, cushions, home décor items, and more. You can personalize these gifts with your own designs, making them unique for any occasion.
2. How can I place an order?
Placing an order is easy! Simply browse our product categories, select your desired item, customize it if necessary, and add it to your cart. Once you're ready, proceed to checkout to complete your order.
3. What payment methods are accepted?
We accept a variety of payment methods to ensure convenience. You can pay using Visa, Mastercard, American Express, Apple Pay, Mada, Meeza, and OmanNet., Wallets , Instapay , bank Transfer .
4. How long does shipping take?
Shipping times can vary based on your location and the shipping method selected. You will receive an estimated delivery time during the checkout process.
5. Do you offer international shipping?
Yes, we offer both local and international shipping options. You can choose your preferred shipping method during checkout, and we will ensure your order arrives safely wherever you are.
6. Can I track my order?
Yes! After your order is shipped, you will receive a confirmation email that includes tracking information. You can use this information to monitor your order's status.
7. What is your return policy?
We offer a return policy for our products within 30 days of receiving your order. Items must be returned in their original condition. For assistance with returns, please contact our customer service.
8. How can I contact customer service?
You can contact our customer service team by calling +201145520011 or by visiting our website and filling out the contact form. We are here to assist you!
9. Do you offer gift wrapping?
Yes, we provide gift-wrapping services for an additional fee. You can select this option during the checkout process to make your gift even more special.
10. Can I create my own design?
Absolutely! We love creativity. You can create your own designs by selecting the "Print Your Own Design" option when placing your order. Just upload your design file, and we’ll take care of the rest.
11. Do you have a physical store?
Yes, you can visit us at our physical location: 5 King Faisal St, Kafr Nassar, Al Haram, Giza Governorate. We would love to see you!
12. What types of products can I customize?
We offer a wide range of customizable products, including ceramic mugs, glass mugs, thermal bottles, bags, cushions, decorative jars, and more. Check our website for the full list.
13. Are there any discounts or promotions available?
Yes, we frequently offer discounts and promotions. Be sure to subscribe to our newsletter to stay updated on the latest offers and special deals.
14. How do I apply a discount code?
To apply a discount code, simply enter the code in the designated field during the checkout process. The discount will be applied to your total amount.
16. What should I do if I received a damaged item?
If you received a damaged item, please contact our customer service immediately with your order details and photos of the damage. We will work to resolve the issue as quickly as possible.